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How-to Guides
How To View Material Use For A Specific JobCreating a Custom TemplateGenerating a One-Time Report How to Schedule an Automated ReportHow to View Temperature Metrics by JobHow to Turn on Waze IntegrationHow to Change a Truck NameSetting QA Thresholds for Skyview Performance ViewHow To Use Paint & Bead Type in Spec-Rite OnlineHow To Share Jobs With DOT/MTO UsersHow To Activate Your SRO Login How To Use Shared Job Data as a DOT/MTO UserHow To Report Distance By Individual Line WidthsHow To Create Shift ReportsHow To Send Jobs To The Truck From SRO
Troubleshooting
Why am I Missing DataWhy am I Missing Data Part 2: DL-18 Only Why is My Truck Not Live Tracking in Spec-Rite Online?Why is my Dashboard Beads Usage different from my Reports?Why Isn't my Report Downloading?Why Didn't I Receive my Scheduled Report?Why Doesn't My Travelled Distance Equal My Skip and Solid Metrics on the Dashboard?
Hardware Questions
How to Add Jobs on the HDVO/DL-18Pigeon Job Naming Installing a Pigeon Data Logger SC-12 Help MenuHow To Update the SC-12 (NO HDVO) and MST-14 SystemsSC-12 and MST-14 Master Box Main Screen OverviewHow To Calibrate Your Skip-Line Glass Cockpit TouchscreenHow to Add Lines and Widgets to your HDVO and DL-18 Glass CockpitHow to Configure Black Patterns on the Skip-Line SystemHow to Navigate and Use the SC-12 & MST-14 Counter ChannelsHow to Calibrate your Pumps on the SC-12 & MST-14 SystemsHow to Calibrate Distance on the SC-12 & MST-14 SystemsHow to Use the Datum Point Feature for the SC-12 & MST-14 SystemsHow to configure Paint and Bead Guns on the SC-12 & MST-14 SystemsHow to use the Quick Set Up Menu on the SC-12 & MST-14 SystemsHow to Layout Your Carriage on the SC-12 & MST-14 SystemsHow to Setup and Use Markers on the SC-12 & MST-14 SystemsHow to Setup and Offset and Extend on the SC-12 & MST-14 SystemsAdd Paint & Glycol Heat Controls on the Skip-Line HDVOHow to Configure the SC-12 Master Box as Left or RightHow to Wire a Flow Meter to the SC-12 SystemHow to Program a Flow Meter for the Skip-Line SC-12 SystemHow to Install the Generic HDVO - DL-18 UpdateHow to make an Ethernet ConnectionOther Hardware Questions
Espanol
¿Por qué faltan datos?Por qué me faltan datos Parte 2: Sólo DL-18 ¿Por qué mi camión no tiene seguimiento en Spec-Rite Online?¿Por qué el uso de las cuentas de mi panel es diferente al de mis informes?¿Por qué no he recibido mi informe programado?¿Por qué mi distancia recorrida no es igual a mis métricas de salto y sólidos en el panel de control?
Français
Pourquoi manque-t-il des données?Pourquoi les données me manquent-elles ? Partie 2 : DL-18 seulement Pourquoi mon camion n'est-il pas suivi en direct dans Spec-Rite Online ?Pourquoi l'utilisation des perles du tableau de bord est-elle différente de celle des rapports?Pourquoi n'ai-je pas reçu le rapport prévu?Pourquoi ma distance parcourue n'est-elle pas égale à mes mesures de saut et de solide sur le tableau de bord ?

Why is my Dashboard Beads Usage different from my Reports?

If you noticed that the Beads Usage totals from your reports don't match the totals on the dashboard, there's an easy fix. It's down to either 1 of 2 reasons but both can be resolved with a custom template. 

1.) If you're using the default Usage template it could be a little confusing since it provides Beads Usage for guns 1 & 2. Head over to the Reports page, find the Templates section and click New Template. Once you've named you Template, I recommend using either the Time Row Command by hour or the Distance Row Command by 2640 ft. The time Row Command creates a new row for each hour there was work done. The Distance will create a new row every time the truck drives a half mile. Next head to the "Beads" section and look for the advanced options. Beads 2 Usage & Beads 3 Usage are both located here. If you're using 3 bead guns, make sure you have Beads Usage 3 selected. If you don't need a per gun usage breakdown, I recommend selecting Total Beads Usage (under Beads 1 Usage), that way you don't have to worry about Beads 2 & 3 Usage being excluded from reports. Now re-run the report you were looking for and match the totals you see on the Dashboard to your new report.

2.) If you're already using a Custom Template, confirm that you have all the Usage metrics for all the bead guns you're using, selected. Beads 2 & 3 Usage are located in the Advanced Options of the "Beads". If you don't need a per gun usage breakdown, I recommend selecting Total Beads Usage (under Beads 1 Usage), that way you don't have to worry about Beads 2 & 3 Usage being excluded from reports. Now re-run the report you were looking for and match the totals you see on the Dashboard to your new report.

If you're still experiencing bead inaccuracies, please reach out to our Customer Success Specialist at 315-515-4230. You can also email him at perry.cooper@spec-rite.io as well.

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